Frequently Asked Questions
Everything you need to know about your Gloomy Bear gear.
Are your Gloomy Bear products officially licensed?
Yes, all products sold at Gloomy Bear Shop are 100% officially licensed and authentic, ensuring the highest quality for collectors and fans.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that certain limited-edition items may be final sale.
How should I care for my Gloomy Bear apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold on a gentle cycle and hanging to dry.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping costs and customs duties are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.